Anonymous

Long way for pie

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I flew all the way from australia for shari's. And you guys *** nailed it mate. Eggs bendict were tops matey and im about to do awful things to this monatana cherry pie. Cheers ***!
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Reason of review:
Bad quality
Kaison Hrf

Broken tooth East Wenatchee Sheri's

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Sharis Cafe And Pies - Broken tooth East Wenatchee Sheri's

Went there for lunch on 5/1/2017. I ordered a hamburger with everything on it.

It was sloppy so I cut it in half. I ate the first half then bit into the second half then went to eat the last piece and OUCH! I bit into something very hard and broke a tooth in half. My wife heard it crack.

I showed the waitress the particles I bit down on that broke my tooth and said to her I just broke my tooth on this hamburger. She grabbed the plate and came back with a phone number. Now she says that she didn't see anything on my plate was clean. Not so.

She lied in a taped interview to their insurance adjuster. Attached in my broken tooth that was not repairable.

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Cons:
  • Aditude of the server
Reason of review:
Bad quality

Preferred solution: Tooth Replacement for the one that was broken now pulled at your resturant

1 comment
Guest

I have not heard anything and the waiter is a lie to because I point-blank showed her the bone that showed her the three pieces of bone that was in my hamburger

Anonymous

Terrible managerial customer service

I ordered food from the Totem Lake location (Kirkland, WA) through Uber Eats on Saturday 9/2317 in the afternoon. The driver delivered the food, less a whole cookies and cream pie. The driver said he could have another delivered or I could call Shari's and get a refund. I decided to call Shari's to avoid the inconvenience. The waitress I spoke to said she would need her manager to credit me over the phone or she could do it in person. Since I ordered delivery it would defeat the purpose of me driving to the restaurant myself for the refund. I heard the waitress speak to the manager and explain the situation, who then hesitated a few seconds and said "I'm too busy. When the waitress returned to the phone call I commented on what terrible customer service that was from a manager. She apologized and reiterated I could come in person or she could take down my number. I doubt the manager will be getting back to me anytime soon. I'll be writing to corporate as well.
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Reason of review:
Poor customer service
Anonymous

Just awful

Ordered take out this morning. 1- Didn't receive all the order. 2 -Ordered pie never had a piece that was like eating rubber. l The breakfast was so small you had to to stop at a fast food restaurant.
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Reason of review:
Bad quality
Anonymous

Gross

The food wasn't cooked and made me sick the waiter and waitress got the order wrong several times and never asked if things were going well. I will never go to this sharis again.
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Reason of review:
Bad quality
Anonymous

*** *** ***

Q st in springfield oregon. Waited 10 minutes to be waited on. For a lottery ticket. O they knew i was there. I understand eating customers come 1st. But they at ALL SHARIS ARE RUDE EXCEPT FOR. THE NIGHT CREW IN THE GATEWAY AREA OF SPRINGFIELD. THEY TOOK NOTE AND. ARE EXCELLENT TO EVERYONE. MAYBE JUST MAYBE IF OTHER SHARIS TOOK NOTE THEY MIGHT GET TIPPED TOO! Gateway night crew and managers #1.
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Reason of review:
Poor customer service
Anonymous

Sharis Restaurant - Manager Review

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I'd like to file a complaint against a manager at the east side Shari's in East Bremerton Washington. 98311. The last 2 times I went there with my friends we have received food that was not fully cooked. When we brought it to Summers attention both times we were given ridiculous excuses. Tonight's being the worst. I'd like something done about her. I don't want a free meal or anything of that manner. I'm not looking to have anyone fired. Maybe some training. Or raise the standards next time you hire. Bad business. Very disappointed. If you have any questions I'd be more than happy to talk to someone by phone
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Reason of review:
Poor customer service
Anonymous

Sharis Restaurant - Manager Review

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Does all Shari's restaurants encourage managers to threaten employees or only the General manager located at the Delta Park restaurant in Portland Oregon. Diana S. there are fmla laws, empoyees are protected by state and federal. So why would you tell an emp that has a real emergency, a child being transported to a hospital and you tell them they can't leave until their fellow employees all have their 10 minute breaks, or another time when an employee needs to leave sick and you call 911 to have AMR check them out and cause they know they are sick you then ok the emp to leave..I would of told you were to put it then. I know you have a manager leaving because you threaten people and for some reason these employees fear you they don't stand up to you. Well I plan on calling your corporate office then calling the labor board to complain about your threatening behavior. That kind of thinking is highly out dated and you are not management material. If this is how Shari's encourages their managers then I say don't eat there again, anyone who believes employees have rights. Do you know that not just the company is liable, you are also liable for your lack of respecting others. Your title means little if this behavior is what you call respect. Is this like how corporate treats you? They should so you know what it feels like being belittled in front of customers. I know I won't return after watching how you treated that young women.
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Reason of review:
Poor customer service
Anonymous

Sharis Restaurant - Hr Sucks Review

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I worked for this company for over 5 years and was treated like an untouchable. The HR department is a load of *** and never once has it been there for their employees. Especially in cases of sexual harassment and deformation of character and abuse by a fellow employees. Countless of times i have watched customers been talked down to, given cold food and been igored by the management. Its sad to say that i loved working at Sharis at one point but i will NEVER return or spend any of my hard earned money on a bussiness that cant appreciate their customers or employees.
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Anonymous

Sharis Restaurant - Review in Cafes, Restaurants and Bars category

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Nov 24 6:20pm Stopped for dinner not enough staff order came chicken fried steak was 2.5" wide by 3.25 long and too hard to chew it had been sitting out way too long and mashed potatoes Nothing else. Was cold Did not eat. Wife had turkey sandwiches could not eat hers eather. Customer next to us left without eating there's eather Next to gov. Spending that was the biggest waste of money ever. No info on recept my phone and text is 541 292 ****
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Reason of review:
Bad quality
Anonymous

Bad food, bad service

5 of us went to dinner at the Delta Park Sharri's in N. Portland last night. One order was not EVEN TURNED IN. We gave her food from our plates. My prime rib was BARELY warm, the mashed potatoes were COLD. Of the five people only 2 got what they ordered. Sent my potatoes back and they were replaced with hot potatoes on an ICE COLD PLATE. No baked potatoes in the whole place! Won't go to Sherri's again. Will go across the street to Elmers. The server left a pitcher of iced tea on the table with no glasses. The server was filled with excuses about the food. I had to eat my prime rib without potatoes or end up eating it cold. Under the prime rib slice were thin slices of prime rib.
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Cons:
  • Full of problems from the server to the cook
Reason of review:
Order processing issue
Anonymous

Sharis Cafe And Pies Turkey Review

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I ordered a turkey feast and they shove everything into two bags and I got home everything was cold they never hated anything everything was over salted everything was over-salted and yes I said that twice Cranberries or not even edible are so disgusting I hate your restaurant you're ruining Thanksgiving
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Reason of review:
Bad quality
Charlotte Keb

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Verified Reviewer
| map-marker Seattle, Washington

Profiled as a Drug User for Using the Restroom

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I am sad to have to give this place one star, because /some/ of the staff (donny and victoria specifically), and paul (one specific manager) are absolutely wonderful and amazing and I love them! However, the majority of the staff like to profile their customers greatly based on their appearance, and by eavesdropping on their conversations. (I suspect a bit of LGBTQ+ discrimination here, as my group is not cisgendered or straight, and we openly discuss problems and aspects of the community sometimes.) My family and I were newly regulars at this restaurant, we'd been coming there every day until this particular incident, for about three weeks. We also have membership cards. For a bit of background, my family consists of myself, my fiance', and my roomie. We're homeless, we sleep in our car, but my roomie and fiance' have jobs, and we are PAYING customers. We would regularly buy dinner or a pie in a jar while we would hang out and use sherri's wifi. For our appearance - I have an undercut with blue hair fading to blonde at the tips, with a wiry hair complexion, was wearing a long sleeve full metal alchemist shirt and pocketless black sweatpants this particular day, my roommate usually wears all black, has black hair with red streaks, and my fiance' is bald and has a goatee, usually wears camo pant and a t-shirt. One evening literally a few days ago, we grabbed dinner elsewhere and were eating in the parking lot in our car, intending to enter shari's for dessert afterwards, but in the middle of eating, I needed to go use the restroom. I let my fiance' hold my sandwich while I went inside to use the restroom (note, did not even bring my purse nor was I carrying anything). No one greeted me at the door so I went straight to the bathroom. While in there for about a minute or maybe two, definitely not five, the door to the bathroom slammed open and I could see through the cracks of my stall, as I was literally cleaning myself off, this waitress slowly slink by my stall. It freaked me out but I didn't say anything and flushed, being done, and exited my stall to see her now at the mirror - note she didn't even use the restroom, just went into the stall next to me, then right back out. She was checking her mascara or something and rushed out as soon as I got to the sink to wash my hands - without washing her own hands. Ew. I finished washing, and left, seeing no other employees on my way out. I then ran back to my car to finish my sandwich. I did mention my odd bathroom encounter to my roomie and fiance', asking if they had seen the waitress I met before. They said no. Not even five minutes later as I am still eating, a police officer approaches my car, and asks what we are doing. He was very kind as I explained I was in the middle of eating (I still had food n my mouth from my sandwich), he then informed me that someone at sherri's had called saying that someone (me) in the bathroom was doing drugs and being strange. My jaw dropped and I embarrassingly informed the officer that I had just gone into sherri's to ***, and when we were done with our dinner, we were going to go in and buy dessert. He then interrogated me asking if we didn't pay for our meal and we had to explain to him that we had not even gone inside yet except the one bathroom break, and intended to go in for pie afterwards. This was not the first time shari's has bothered us in this manner as at some other point a female employee burst into the men's room to try to rush my room mate out when he was in there to do some make up - another employee explained that she thought he might have been doing drugs. Which even if they did think someone was doing drugs in the mens room, it is never ever okay to send in a WOMAN. After talking to me the officer literally said "I can see you folks are not doing anything wrong" and he then went in to talk to sherri's about what they had done. He then went inside to have a talk with shari's, because this apparently really is becoming a problem. We still went in for pie, but the waitress working refused to look any of us in the eye, we never got any form of an apology and the manager, michelle, hid in the back until they were prettymuch so slammed she had no choice but to come out and help, by which at that point, blatantly ignored my fiance' and I while saying hi and being friendly to my room mate. We also ordered an additional pie, but since my fiance' put in the order, she must have thought it was for me and not our room mate because we asked for it to be hot and she instead threw down a cold apple pie in front of my fiance' and I, when we ordered the hot apple pie for our room mate. Adding insult to injury, the waitress seated a man across from us who not only was filthy and smelled strange, but kept twitching and talking to himself! Can someone call on HIM please?! Would also like to point out that their menu is not GERD friendly what-so-ever, nor is it safe for consumption for people who have multiple chemical sensitivity or anything similar, as almost all food I ate from shari's gave me violent gastritis related attacks to the point of vomiting - which would either be massive amounts of sugar in their food, or MSG. Ima go with MSG since I even vomited up the literal potato pieces from their loaded hash browns and there shouldn't be any sugar there. Seemed safe enough for my roomie and fiance' though. So uhm. If you go to shari's. Be sure not to use their restroom and especially don't wipe your own ***. They might call the cops on you and say you are doing drugs for it. And then serve a literal druggie seated near you while treating you like ***. Needless to say, we won't be returning to shari's.
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Pros:
  • Donnie
  • Emily
  • Victoria
Cons:
  • All of their food made me sick and upset my chemical sensitivity
  • Michelle
Reason of review:
Profiled as drug user because of my grunge appearance

Preferred solution: Literally just stop with this profiling crap. Maybe have a discussion with the person in question before all out assuming they were a drug user. Just for wiping their *** in the bathroom.

Tramon Vou
map-marker Bend, Oregon

Bad Service

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We were seated right away and served drinks we ordered. We were asked if we were ready to order, which we were. The waitress took our order and disappeared. We waited and waited and finally asked another waitress if she would check on our order. She could not find that it had ever been placed. We should have got up and left, but placed our order with this waitress and did receive our food. Finally asked for a take-out box which we did receive. Waited and waited for a check and finally got up and went to the register. I really wanted to complain to her, but felt like it wasn't her fault. Paid the bill and left saying I would never go back to that restaurant.
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Loss:
$22
Cons:
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Tualatin, Oregon

Manager at Tualatin Oregon Shari's Restaurant

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Went into Shari’s restaurant in Tualatin Oregon with my family and waited 30min before the manager pointed us to a table while he looks like high on cocaine. After we ordered we waited over an hour before they got our order corrected until our food would be ready. Apparently our server said that they were behind with too many other customers, so we would have to wait half hour more. The manager was very loud and disrespect to all he said to another customer that he would screwed the order over and over again and you can’t do anything about it. This *** should not have been a manager or authorized to serve the public. Horrible customer service, I would never recommend any one to eat at this location!!!!
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Loss:
$50
Pros:
  • Location
  • Waitress
Cons:
  • How we were treated by the manager
Reason of review:
Poor customer service

Preferred solution: Full refund

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